FAQs
Information You Need
What is your return policy?
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We take every effort to make sure quality merchandise makes its way to our customers. You can rest assured you are receiving quality products from Once Upon A Farmhouse.
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However, if the products are not to your satisfaction, are unused, undamaged, and in its original package, we will provide a full refund if within 10 days of the purchase date.
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We will not provide refunds for products that have been opened or damaged.
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We understand that sometimes there are extenuating circumstances, that can be discussed by contacting our team by email at OnceUponAFarmhouse22@gmail.com.
Do you sell gift cards?
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Gift Cards are available by email request. Email us @ OnceUponAFarmhouse22@gmail.com.
What are the payment options?
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We currently accept payment by Venmo and credit card for all purchases.
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We will accept Cash for Local deliveries.