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FAQs

Information You Need

What is your return policy?

  • We take every effort to make sure quality merchandise makes its way to our customers. You can rest assured you are receiving quality products from Once Upon A Farmhouse.

  • However, if the products are not to your satisfaction, are unused, undamaged, and in its original package, we will provide a full refund if within 10 days of the purchase date. 

  • We will not provide refunds for products that have been opened or damaged. 

  • We understand that sometimes there are extenuating circumstances, that can be discussed by contacting our team by email at OnceUponAFarmhouse22@gmail.com.

Do you sell gift cards?

What are the payment options?

  • We currently accept payment by Venmo and credit card for all purchases.

  • We will accept Cash for Local deliveries. 

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